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ApprenticeshipsHybridApprenticeship

Customer Experience Operations Apprentice (Level 3)

Octopus EnergyLondon, UKFull-time

About this role

Learn modern green energy customer operations and renewable billing systems in London.

Key Responsibilities

  • Help retail energy customers optimize smart meter tariffs.
  • Resolve billing queries via digital chat.
  • Participate in customer feedback reviews.

Requirements & Qualifications

  • 5 GCSEs Grade 4+ including English & Maths.
  • Empathetic tone of voice.

Benefits & Perks

  • £22,000 / yr starting salary.
  • Free EV charger installation for home.
Octopus Energy

Octopus Energy

Green Tech & Energy

Octopus Energy is a global clean energy tech pioneer building renewable power systems and green technology platforms.

Visit official website →

Job Details

Salary:£22,000 - £24,000 / yr
Location:London, UK
Work Model:Hybrid
Category:Apprenticeships
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